Privacy Policy

Last updated: February 23, 2026

1. Introduction

Gemssay Enterprise ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you use our Services, including Claw2Agent and ReadSmart.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, and other information you provide when creating an account.
  • Payment Information: Billing details processed by our third-party payment processors. We do not store full payment card details on our servers.
  • Content: Files, data, and other content you upload or create through the Services.
  • Communications: Information you provide when contacting us for support or inquiries.

2.2 Information Collected Automatically

  • Usage Data: Information about how you use the Services, including features accessed, pages visited, and actions taken.
  • Device Information: Device type, operating system, browser type, and IP address.
  • Cookies and Similar Technologies: We may use cookies and similar technologies to enhance your experience and collect analytics.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services.
  • Process transactions and manage subscriptions.
  • Communicate with you about the Services, including updates and support.
  • Ensure security and prevent fraud.
  • Comply with legal obligations.
  • Analyze usage patterns to improve user experience.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating the Services (e.g., payment processors, hosting providers, analytics services).
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Services. We may also retain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Object to or restrict certain processing of your information.
  • Data portability.
  • Withdraw consent where processing is based on consent.

To exercise these rights, contact us via tcheewing1@gmail.com or WhatsApp (+60165191280).

8. Third-Party Services

Our Services may integrate with or contain links to third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website or through the Services.

11. Contact

For questions about this Privacy Policy, contact us via tcheewing1@gmail.com or WhatsApp (+60165191280).

We aim to respond to billing and access inquiries within 1-2 business days.